Over 80% of our patients keep their appointments and this is greatly appreciated. However, some patients do not attend and this wastes an appointment which could have been given to another patient.
If you are unable to keep an appointment please inform the receptionists as soon as possible so that your appointment may be given to another patient.
To cancel your appointment:-
Telephone Reception on 01764 662275 or 01764 662614 between 8am and 6pm to cancel your appointment.
- Sign up for our Text Reminder Service
We now offer a text reminder service. This sends a text to patients 12 hours before their appointment. This allows you time to telephone the reception to cancel your appointment if it is no longer required. To sign up for this service advise the receptionist next time you are making an appointment. If you DNA (do not attend) an appointment and are not signed up for our text reminder service we will automatically opt you in to try and prevent you missing an appointment in the future.